Our Return Philosophy

Wholesale Mushrooms maintains the following return policy for all consumables on this website:

Products must be returned within 15 days to the warehouse or office closest to you.

Refunds are issued under the following circumstances:

Your package has not arrived after 3 weeks and the address for the order was correctly entered.
You are not satisfied with the product and it has been returned to our warehouse (We will reimburse shipping both ways).
Your package is returned to our warehouse as undeliverable.

* Please note: We do not issue refunds for buyer’s remorse. If we send you 50 pounds and you return 18 pounds, then a refund will not be issued.

For more information, please contact our Customer Service Department at:

9 am – 8 pm ET Monday – Friday.